How discipline helps you achieve peak performance as an entrepreneur

by admin | Jun 30, 2018 | Uncategorized

• I had recently moved from professional services to systems engineering (someone who now had a Sales KRA) – and I genuinely sucked at closing.
• In my previous role a professional services engineer, I could get by doing my job, by knowing just two or three technologies really well. But as a Cisco pre-sales guy, I was expected to sell “anything Cisco makes” – which was a lot.
• I’ve always been a perfectionist – “If it’s not upto my satisfaction – I’ll not deliver it.”
• As a result – I couldn’t cope up with the job’s expectations. I started missing deadlines. Many of my presentations went lack lustre. I became a liability for my sales counterpart.
• I had recently gotten married AND gotten enrolled in a executive MBA from Faculty of Management Studies, Delhi University – which demanded mandatory attendance 6 days a week!
• I wasn’t able to give proper time to any facet of my life – my marriage, my studies or my job. There were occasions where I’d go from office to my MBA classes, then take a cab to the airport. The next day, upon returning to Delhi in the evening – I’d attend a 3 hour lecture before going home.
• When in the class room, I was working on compliances and cross-references, responding to RFPs, replying to my mail, creating BoQs – while all the time thinking – Sure buddy, THIS is how you’ll pass Cost Accounting 101.
• The pressure had gotten to me. Something had to give.. and it did. I had to decide and let go of one of these facets of my life. I quit my MBA – something I had worked so hard to get into 😢😢.

“You have to be so disciplined that even your distractions become focused.” ― Onyi Anyado

• We tend to be lackadaisical at times – Knowing your calibre – Work that can easily be finished in X minutes, usually stretches to hours.
• When there’s a clear list of prioritised tasks in front of you, sometimes I see you gravitating towards the task that’s neither important not urgent (but perhaps provides you a technical challenge that excites you).

• “What I do” is more important that “How I do it”. What’s the point of being effective if you’re not efficient! For every task assigned to me – I always look at the opportunity cost; and what is their expectation in terms of my responsibilities. I then juxtapose it with my current list of tasks and determine how I can find time to complete the additional work.
• Three times a day, at scheduled times (10:00 AM. 1:00 PM. 3:00 PM) – a reminder goes off on my phone asking me – Are you being productive or just being active? 
• • I agree with Tim when he says “Being busy is a form of laziness – lazy thinking and indiscriminate action.”
  • I force this question on myself – Am I just inventing things to do, to avoid the important stuff?
  • I study my RescueTime report to see what are the top three activities the I use to fill time to feel that I have been “productive”
  • There’s a post-it note next to Mom n Dad’s photo frame on my working desk that reads “If this is the only thing you’ll accomplish today, will you be satisfied with your day?”. This small note acts as a constant reminder to me, to be “effective” rather than efficient!
• I do not multitask. I CAN’T multitask. I pick up one task at a time focus on completing that before moving on to the next.

Your work laptop is just THAT – a tool to get WORK done.

For the past few months, I have been goading you to respond to a bot on Slack everyday at 8 AM. This bot asks you four questions, collects responses and shares them with me:

• How are you feeling today?
• What did you Achieve yesterday?
• What will you Achieve today?
• What’s blocking your progress?

• Do not EVER open the lid of your laptop screen unless you have a clear list of priorities and tasks that it’ll help you achieve.
• Remember, a carpenter uses his saw and hammer to get his work done, a gardener has a hose and a hedge trimmer. You, my friends – have your laptop.
• When you’re in front of your work laptop – Work! Don’t have Facebook or Whatsapp open somewhere in the background – Sign out of any non-productive applications which pop up unnecessary notifications. I’m myself guilty of having gone down the rat hole of scrolling through status updates simply after clicking on a ostensibly benign notification asking “Did you see X’s comment to Y’s post?”
• Turn off all notifications and distractions – focus on the work at hand.

Challenge yourself on every task you perform. Set deadlines that are “impossible” to achieve

Imagine that you’ve planned for this amazing vacation with family which you’re really looking forward to – it’s your well deserved time off, where you’ll have fun with your loved ones. The last thing you’d want is for a customer or a co-worker to call you up while you’re enjoying the cool ocean breeze (or fresh mountain air, if you may).

• Spend more quality time with family?
• Learn a new skill
• Set up a part time business while working your 9-6 job.

Perfectionism is your enemy!

Jot down your affirmations and read them to yourself periodically

“The two most important days in your life are the day you are born and the day you find out why.” -Mark Twain

An affirmation is a promise; an oath; a vow that you make to yourself. Affirmations allow you to put into words who you are, who you want to become and what you wish to achieve. They’ll remind you of your own beliefs and values which you wrote down at a time when you had clarity of thought, focus and motivation.

• Every obstacle I face is molding me into the person I need to be.
• The work my company does, contributes in the progress of this great country.
• Entrepreneurship is a path of service and prosperity.
• The passion I have for my work enables me to create real value.
• There are no limits to what I can achieve.
• My reputation is more important than profits
• I always treat my team with respect and dignity.
• I am assertive when the situation warrants it.
• My work makes a difference in this world.
• My courage, self-confidence and unwavering belief in my entrepreneurial dream keep me laser focused.
• My creative mind plays an important role in all of my decisions.
• My integrity influences every aspect of my business and personal life.
• I am a lifelong student.
• I am responsible for my success and failure.
• I surround myself with people and things that inspire me to live my full potential.
• I help others climb the ladder of success as I make my way to the top.
• My financial abundance is a by-product of chasing and catching my vision.
• I take entrepreneurship seriously, without taking myself too seriously.

Plan your tomorrow… tonight!

• We normally tend to pick up the easiest task, or the most interesting task – even if it’s not high priority.
• If you were to plan your next day – you’ll feel guilty writing the “easiest but less important / critical / urgent task” at the top of the list.
• Without a plan, we tend to lets ourselves get away by answering email, and attending to other low priority tasks. This leads to stress towards the end of the day – when your customers or your manager will call you to ask for status.
• By planning your day in advance – You are committing the “future you” to do the things the “present you” won’t do.
• If you plan your day the night before – you’ll not only be able to get more done in less time, you’ll also add clarity to your day.

“Someday is not a day of the week.” -Denise Brennan-Nelson

The magic of having BIG, ambitious goals – and writing them down

I remember reading about this story of a professor who asked his students to spend 2 hours writing down essays providing excruciating details of “what will a day in their lives look like, 10 years from now” – they had to describe what job they’ll have, how many children, their spouse, the kind of house they’d be living in, the cars they’ll be driving, etc.

“You have to dream, before your dreams can come true.” – A. P. J. Abdul Kalam

Tools I use to achieve peak performance everyday

“Don’t count the days, make the days count.” -Muhammad Ali

1. A Broken clothes hanger converted into an iPad stand
2. A Generation 1 iPad used only as a stopwatch.
3. An A4 size paper which is my “Daily Achievement Blueprint”
4. My timesheet log (A ruled moleskin notebook)
5. My daily journal (A ruled moleskin notebook)
6. My Idea pad (a waiters pad)

• Each night, before I sleep, I fill up my “Daily Achievement Blueprint” (DAP)- it’s a document I received as a part of having attended a Udemy course facilitated by one of the best speakers I’ve listened to – Mr. Chris Haroun. Click here to watch this course.
• On the top 30% of this paper, I list down my 5 top personal, work and education goals. I also mention my “North Star” goal – the most important goal for me to achieve out of the above 15.
• On the bottom 70% of this paper – my entire tomorrow is broken up into “30 minute chunks”. I fill up these time slots on what I will work on at these times of the day. This is my map – this is what holds me accountable to myself. Whenever I’m jotting down my tasks for the next day, I can glance up at the top 30% of the paper and compare how this task ties in with my long term goals – it also allows me to prioritise each task.
• This way – when I open my Mac the next day, I already know what I need to start working on.
• My work desk also consists of a make-shift iPad stand which let’s me prop up a generation-1 iPad that I bought in the year 2011. This device serves just one function now – that of a large timer.
• Whenever I start any task (anything – be it me calling someone, someone calling me, my writing a proposal, replying to my email, writing a blog post, communicating with my team on Slack, etc) – I rush to start the clock to know how much time I will spend on that task.
• In my timesheet log, for each task I worked on, I scribble down a quick description of the task and how much time it took me to finish it.
• For the times when I travel, I carry my DAP in a A4 size folder which has a clipboard in it.
• Right before dinner, I spend 5 minutes writing in my journal – it’s a summary of how my day went and how I  could have done stuff better.
• Here’s what I realised after the first few days of writing in my journal – it started to depress me to write down how my day went. My journal entries looked like “complaints about my past 10 hours”. So I decided to incorporate some of the ideas of Tim Ferriss’s 5 minute journal into my journal entries.
• Basically, Tim says – Visit your journal twice a day; once in the morning – where you write down:
• • What 3 things that you’re grateful for?
  • What three things would make today great?
  • Jot down a few of your daily affirmations… then in the evening, you visit your journal again to list down:
  • 3 awesome things that happened today
  • How could I have made today even better?
• Finally, wherever I go, I always carry a small “waiters pad” with me – something that’ll fit in my shirts pocket or slide comfortably in my jeans. This is my idea pad. Any time I think of an idea, I have this pad handy to jot it down.
• An idea need not be a business idea – it could be an idea for a better way to do the work we do at Zindagi, an idea about a new blog post topic, something very operational which I would forget if I don’t get it down on paper immediately, etc.
• The “idea to have an idea pad” is borrowed from a man for whom I have a lot of respect. Best selling author and successful entrepreneur, James Altucher.

What do you think?

Too Jurassic?

Too Claustrophobic?

Summary

“Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you find it.” – Steve Jobs

“My mother said to me, “If you become a soldier, you’ll be a general, if you become a monk you’ll end up as the pope.” Instead, I became a painter and wound up as Picasso.”

– Pablo Picasso

Part 4 – Kuch Apna Karna Hai – My journey as an entrepreneur

by admin | Jun 8, 2018 | Uncategorized

• We were able to sell only 1 suit for a price of 1,500 rupees. [The stall’s rent costed us 4,000 rupees].
• We realised that embroidered suits are NOT in Delhi fashion.
• We realised that ladies like to buy readymade kurtas… and not suit pieces.
• For the next 6 months…everyone we visited was pleasantly surprised by a gift… an exquisite hand-embroidered piece of clothing from Kashmir.

• “Why are you doing this? You don’t need the money…”
• “You’ll embarrass yourself, and us too”

Lesson: Get into a partnership without doing any research, get screwed, and hit rock bottom.

• First, find a job that pays you a little over half a crore rupees each year – where, after 2 months, you’re bored and don’t get any feeling of job satisfaction.
• Start reading biographies of famous entrepreneurs like Elon Musk, Jeff Bezos, Richard Branson, etc – stand in front a mirror and say to your reflection – “If they can do it, so can you!”. Then repeat it 100 more times while doing a Rocky Balboa impression. Think of a name for your company… After days of thought, decide on a name that means “Life” in Hindi/Urdu.
• Meet an old acquaintance at Al Bake restaurant in New Friends Colony… He tells you how devastated he was after having been fired from Cisco, for reasons not having anything to do with his performance. Realise that this can happen to you too and, while gobbling up those rolls dripping with mayonnaise that Al Bake is famous for, you determine…decide… commit to take action! Go home… and watch Rocky part 4 (coz that’s the best one, and gets you all pumped.. especially the training scenes!… DRAAAAAGOOOO!!!)

• When in Gurgaon for a customer meeting, pay a visit to an old acquaintance from one of your previous jobs from 9 years ago. Have a couple of beers with him. Get WOW’ed when told that his company is doing AI, machine learning, robotics and all sorts of crazy shit, and has offices all over the world. You…get a geek boner. Get convinced that all that he’s saying is true, coz.. well, he said it… so it must be.

• Get offered a partnership to start a new venture by his elder brother…. It’s a deal which has them and you sharing both sharing the profit and loss at a ratio of 70:30. Say “Yes! I’ll do it!” and agree to transfer your share to a joint account. Do NOT bother asking them to share their financials or last years’ balance sheet.
• Quit your job after having worked there only 3 months. Pay the company back, the 5 lac rupees “joining bonus” which would have been yours, had you stayed 6 months.
• Transfer your share of the agreed-upon amount, thinking that the Gratuity payout you got after working for Cisco for so many years will now be put to good use!
• After a couple of weeks… Ask your new “partners” why they haven’t transferred their share – get impressed by an answer which has words such as sweat equity, capital infusion over a timeline, company valuation based on future value, and other such horse crap.
• Have them setup a new office for you in Nehru Place…It’s pricey, but hey.. why not?! You’re going to be sharing the rent 70:30 anyway, right!
• Find it odd that you’re being asked to visit Gurgaon multiple times each week and report to your partners, and give “commits” on what all new business you’ll get them. Hmmm… this doesn’t feel like being an entrepreneur. It’s pretty much…more of the same.
• Get told that you need to present a “business case” to your partners for every spend – rent, laptops, Zindagi employee salaries, etc. Spend the next few months wondering if you made a bad decision.
• Get told by your partner’s employees over coffee, that the company is bankrupt and that they haven’t received their salaries for the past 3 months. Tell this to your partners. Next day… Find out that the guy who told you this is no more (in the company.. at least). Feel sorry for him, and for having ratted him out.
• For the 10th time… ask your wife “Why haven’t you told your parents about my decision to quit my job and start on my own?”… and then hear the same polite answer… “Oh, it slipped my mind love, sorry – will tell them the next time we meet”. This to yourself – “There you go…Woman intuition has spoken! This whole thing was a bad decision on your part.”
• Then one day, one of your team members walks up to you and says they were not paid their salary for last month. You get pissed. “AAAGGGHHHH! HULK… SMASH!!”. You put across your point firmly to your “partners”. Two weeks go by, your team member still doesn’t get paid. You transfer the money from your personal account. “Uhhh… Hulk… SULK…”
• Tell the “partners” that this “partnership” isn’t working. That you’d like to quit and retain the company name you chose. Get told that you’ll need to transfer 3 lac more to ensure that the “transfer is smooth”. Decide that it’s better to pay up than get involved in “legal issues”. Get the paper work done.
• Realise that you’ve just been fucked. Let that feeling sink in while driving back home… while taking a walk in the local park… while nibbling at your dinner that night.
• Realise that you can’t let your team know what you’re going through; and that you need to appear positive, confident and motivated at all times.
• Thinking that the worse is over now that you’re free – go back to cool expensive office to find that the rent for the past 3 months has not been paid. Go over the bills and realise that the rent agreement is in your name and not in the name of your partners. Find a place to sit and gain composure upon seeing what you owe them.

You make a discovery – panic can induce projectile vomiting.

• Decide not to share any of this with Ma and Pa. [P.S. Ma… I know you’ll read this blog… now you know]
• Decide not to borrow money from your friends… Your ego won’t allow it.
• Accept money from you wife – the money she got as “Shagun envelope” gifts when you two got married. You walk away slowly with the wad of cash…muttering to yourself repeatedly… “Shame on you, you fucking piece of shit! Shame on you.. You f…”
• That day, go to the gym in the afternoon and do a 200 KG Deadlift. Make loud grunting noises on each rep.
• Start saving on expenses wherever you can..
  • Stop driving the car to save fuel, strictly use UberPool or metro.
  • When at the super market, look at the price label of an after-shave you like and upon seeing the price, put it back down saying “Who needs these anyway”.
  • Reduce your whey protein intake so the tub lasts longer.
  • Realise that Mattra-Kulcha is a perfectly fine meal to make you survive the whole day.
  • Argue with every parking wala bhaiya for overcharging you by 10 rupees.
• Make cold calls to MNCs to sell your services. Wait in the reception to meet the IT heads / CTOs to offer your services… Get told each time that “Sorry, we can’t work with a company that hasn’t been in the market for even a year”.
• One day, when coming back from another sales call with no positive leads – call mom and dad and ask them that you’re near Safderjung and if they’d like something from Rajinder Ka Dhaba. When they say yes to some tikkas and kebabs…
  • Open your wallet to find 165 rupees in it.
  • Get told that Rajinder ka dhaba only accepts cash.
  • Go to the ATM machine and find that all three of your bank accounts are empty.
  • Unsuccessfully try using the credit card to take money out of the ATM machines.
  • Call the credit card company and tell them that their card sucks!
  • Go to a back alley behind the restaurant, find a corner where no one can see you… and cry, till the point your tear ducts are dry… and then, cry some more.
  • Go home and tell mom dad that you took a wrong turn and missed going to the dhaba.
• There I was – Zero business, Zero money in the bank, Zero motivation to move forward…

Abhijit… meet Rock Bottom. Rock Bottom… meet Abhijit

• Next day, in the Gym – do a 130 KG Bench Press (Don’t forget to grunt loudly) while listening to sound tracks of Agneepath, Mangal Pandey, Sardarji, Rocky, and “All time hits of Jazzy B”. Feel glad about the fact that people can’t tell the difference between tears and sweat when you’re perspiring like a pig.

AGNEEPATH

Vriksh hon bhale khade,
Hon ghane, hoh bade,
Ek patra chhah bhi
Maang mat! Maang mat! Maang mat!
Agneepath! Agneepath! Agneepath!

Tu na thakega kabhi,
Tu na thamega kabhi,
Tu na mudega kabhi,
Kar shapath! Kar shapath! Kar shapath!
Agneepath! Agneepath! Agneepath!

Yeh mahaan drishya hai,
Chal raha manushya hai
Ashru, swed, rakt se
Lath-path, lath-path, lath-path,
Agneepath! Agneepath! Agneepath!

Agneepath (The path of fire) – A poem by Harivansh Rai Bachchan

• The next day, evaluate your options: a) Throw in the towel, give up, go back and join a job, b) Become a freelancer until you become an entrepreneur.
• Choose option (b) – Become a freelancer. Register yourself on UpWork.com, freelancer.com and other web sites. Start asking all your friends in your previous organisations for work – any work…anything that’ll pay you enough to keep the company afloat.
• Configure firewalls, write python scripts for automation, set up proxy servers, migrate a startup to AWS, do SDN implementations, troubleshoot network issues, setup video surveillance systems… Do not say no to any work. Pick it up, do research, become an “expert” at it overnight… and then set it up for your customer.
• Take up multiple part time jobs so that you can pay the salaries, provide for your family and keep the lights running, both in office and at home. Do double shifts.. do triple shifts. Work weekends. Live a student life. Curtail on all surplus expenses.
• Then, one day – when you’ve saved enough to cover expenses for the next few quarters, when you’ve executed multiple orders to build confidence in your customers, when you can see a healthy pipeline of business coming in – Then…ek baar phir se, rekindle that dream… quit from all jobs so you can focus on what you started out to achieve… once again, nikal padho… kuch apna karne ke liye.
• Remember the lessons you learnt from all of this:
  • Avoid getting into a partnership with anyone. Be independent.
  • If something sounds too good to be true, it probably is.
  • Do not get into any business opportunity until you understand and know everything there is to know about the deal.. and about the people who are offering it to you.
  • Cherish all your friends. Your friends can pull you out when you’re in a cesspool of despair when you call out to them for help… they’ll put in a kind word for you to their customers, they’ll give you a part time job, some even sign a quarterly retainer deal with you for your consultancy services. NEVER forget these people and what they did for you when you needed them, and go out of your way to return the favour.
  • Your customers are your best marketers. If you’re good at what you do – slowly but surely, word WILL spread, people will know what you represent, the values you espouse, and the quality you bring in the work that you deliver.
  • Commit to yourself that you’ll make more friends and keep increasing your circle of contacts. Help anyone who you can – in the best way you can. “You will get what you want – if you help others get what they want”.
  • Always carry an attitude of gratitude... for your and your family’s good health, for your loving family who supported you through thick and thin (despite your being an eccentric, stubborn, recalcitrant schmuck), for your friends and well wishers… Always thank the Almighty for having blessed you with the spirit of tenacity and the willpower to not give up.

“You Just Can’t Beat the Person Who Never Gives Up” – Babe Ruth

Lesson: Hire a Chartered Accountant

• Very helpful in filing taxes and maintaining compliances 🙂

Part 3 – Kuch Apna Karna Hai – My journey as an entrepreneur

by admin | Jun 2, 2018 | Uncategorized

“Can you please look at me when I’m talking to you?”

• Zindagi, for me – represents something far greater than me and my personal interests. I want us to succeed in becoming the best at what we do!
• I have to own everything. If a team member makes a mistake, I need to admit it as my failure as a leader, take responsibility and develop a plan to fix it.
• They say that there are no bad teams, only bad leaders. All responsibility of success and failure starts and ends with me.
• I can’t afford to be complacent. I need to constantly strive to improve my team by identifying weaknesses and addressing them. Bad performance from any member of my team is unacceptable. I need to train, mentor and groom anyone who isn’t performing.
• I need to work myself out of my current job. I need to make myself redundant by grooming my team to step up and take greater responsibilities.

Wearing multiple hats

As an entrepreneur, I get to feel a lot of emotions each day. But the one emotion I never felt since I left my job is of feeling bored. I get to wear so many hats each day:

• A Solutions Architect – Designing solutions for my customers involving large scale ICT networks, data centres, security devices, IOT networks,Wireless and surveillance systems.
• A Project Manager – I don’t have formal Project Management training – all my project management knowledge comes from what I’ve learnt on the job as a entrepreneur. I intuitively follow the Kanban style project management approach. Trello lends itself beautifully to this.
• A Team Leader – Jocko Williams, in his book Extreme Leadership stated “It’s not what you preach, it’s what you tolerate”. I have to build a high performance team… and the only way I know how to do that – is to lead by example.
• An Accountant – There are stories of the brilliant entrepreneurs who had grandiloquent visions for their companies but before they could achieve any of their dreams, they ran out of cash and perished! I don’t want to be that guy! There are no investors in Zindagi. I believe Zindagi will grow much faster if it had a decent corpus to spend. Until the time I reach that stage, I own the company’s bottomline. Aditi and I have monthly expense numbers at my finger tips – and we know exactly how much we need for the next 2 quarters. I raise all invoices myself and do constant followups.
• A Sales guy – I decide how much business I will do this year. I get to set ambitious sales targets. I load and track my leads on Zoho. I decide my quarterly commits and hold myself accountable for them.
• A Presales guy – When articulating a technical solution’s advantages to a C level exec, I need explain it in a language that they’d understand. I need to be able to juxtapose multiple solutions succinctly so that decisions can be taken. I’ve enjoyed being a Presales guy for large OEMs in the past – It’s a skill that gives you an amazing feeling of confidence!

• Customer Support guy – I still make calls to my armed forces customers when they experience problems with their networks. My time as an engineer in Cisco TAC gave me a gift that keeps on giving – the art of troubleshooting; the ability to break a large problem into smaller chunks. How do you eat an elephant? One bite at a time!
• A Technical lead – I honestly feel honoured when my team considers discussing technical issues with me. They’re bright guys and I’ve seen them solve daunting problems on their own. So, if I can help them, when they walk up to me upon hitting a roadblock, It just makes my day a wee bit better and my sleep, a bit more well-deserved :-).
• Product Manager – Ah, my latest fixation. I’ve just started out on this venture and am using wire framing tools such as Balsamiq and Keynotopia to work on mockups of products I plan to build.

Lesson: Stop sucking at task management

Have you seen the Bradley Cooper movie “Limitless”? It’s a movie where the protagonist consumes a designer Pharma drug called NZT which makes him laser focused about what he wants to do.

• Ideapad – Any ideas I have about products that I want to make one day.
• Inbox – Which has all the action items / to dos that require my attention.
• Someday list – A list of items that don’t require immediate attention.
• In Progress – Which has all items I plan to complete TODAY!
• Next Up – what item I’m working on RIGHT NOW.
• Blocked / Waiting – A list of all items that are pending on someone else.
• Done – Everything I’ve completed goes here.
• Watch List – Stuff that I need to watch – for example, a useful youtube video that showed up in my inbox, or a Udemy course that I bought when it went on sale (coz we all know how RARELY they go on sale), etc.
• Reading List – A list of books I plan to read. Also contains a list of all interesting articles I stumbled upon.
• <Topic Name> Learning Plan – Any topic that I pick up, I research a few hours to make a “learning plan” for myself – which consists of URLs of relevant articles, videos and slides. Current lists include SD-WAN, SIEM and SOCs, VA/PT, How to become a product manager.

• “What you do” is more important than how you do it. Focus on being effective than efficient!
• Three times each day at scheduled times ask yourself – are you being productive or just active?
• Are you inventing things to do, to avoid the important?
• If you had a heart attack and had to work only two hours per day – would you be doing what you’re doing right now?
• If you had a second heart attack and could only work 2 hours a week? What work would you focus on then?
• What if you had a gun to your head and HAD to remove 4/5th of different time consuming activities, what would you remove?
• What are the top three activities that I use to fill time to feel as though i have been productive?
• Learn to ask: “If this is the only thing I accomplish today, will I be satisfied with my day?”
• Do not multitask! Your brain is incapable of multitasking!
• Parkinson’s law at a macro level: Attempt to take Monday and Friday off. Also leave work at 4 PM
• Parkinson’s law at a micro level : Limit the number of items on your to-do list. Use impossibly short deadlines to force immediate action. Use the online stopwatch or use e.ggtimer.com

Lesson: People don’t like to let go of their money

I run a services company – which means, that for every project Zindagi embarks upon – I set clear, definable milestones for the tasks my team undertakes. These milestones are based on customer success factors and have well defined entry and exit criteria.

• Project Kickoff / Requirements Gathering Workshop
• High Level Design Signoff
• Low Level Design Signoff
• SATP Execution
• User Acceptance Testing
• As-Built document submission

• Plan your quarterly budget to keep a buffer for processes
• Invest in a invoicing system that generates automatic reminders when the due date has reached and keeps sending repeated reminders until the payment is made.
• NEVER work without a PO. You’ll never get paid. Do not, I repeat – do NOT start work until you have a PO in your hand.
• There’s nothing wrong in asking for an ADVANCE payment. As a bootstrapped startup, we only have enough cash in hand to handle operating expenditure. Any project related expenses are handled through an advance payout. Besides, an advance payment is a mutual commitment between the customer and me for the execution and delivery of the project.

“You’ll get what you want, if you help other people get what they want” – Zig Ziglar